AHB Synergy Solution Systems

“AHB time management plus is the complete time & attendance as SaS in the cloud – detection via browser or phone Mannheim, August 02, 2011 – the staff time specialist AHB offers systems with its innovative product AHB time management plus” a complete time management including time recording as a pure service Neu cloud service “on. Small and medium-sized medium-sized enterprises (SMEs) with some a few up to several thousand employees are offered, very inexpensive cloud-service market. The service is marketed primarily on the Internet. The benefits of a customer-oriented cloud services are well known: zero investment in the purchase of a product, no extension of the computer Zoo in the home, no cost for maintenance of an IT system, clear, no setup fee calculation, manageable monthly Payment availability of all functions, virtually any scaling, multi-tenancy, so more performance for less money per employee for the usage without additional hidden costs, twenty four. For the recording of time (come, go, off-site beginning and end) of employees in addition to the Web browser using the phone (fixed telephone network, mobile phone or Smartphone with GPS) can.

Technology necessary for the use of telephone refers to the telephony specialists Flintec AHB. The identification of the employees (and thus also of the client) is carried out through the ANI (caller phone number) or keyboard input (client + employee ID). The authentication is performed via the PIN. The booking functions (come, go,) are defined by the destination telephone number. The entire administration of customer, the staff master data, the time models, the absences (holidays, illness) and the various reports is done via a Web browser.

(s.a. zwplus.html) by the HR Department of the customers themselves. Everyone can see his balances and holidays with a self-service workflow component, make bookings, and make correction and leave requests. Qualifying employees see the data of their associated employees and approve their proposals. All client management (accounting, reporting, statistics) from AHB, the cloud service provider, is also fully automatically. The customer can at any time see his contract status with a self-service contract management, booking, cancel options or download its bills. AHB offers systems cloud service for a complete time management including self service application with the AHB time management plus a low-cost, innovative, trendy time, anywhere, around the hour. Contacts Dr. Wolfgang Zuck Julius-Hatry-str. 1, 68163 Mannheim 0621-150202-0 Lucien Feiereisen of Heppenheimer str. 23 68309 Mannheim 0621-33892-0 about AHB Systems GmbH: AHB Systeme GmbH develops, manufactures, and supported more than 30 years of time management and access control systems. In addition to modern and innovative Web applications, even terminals are developed and manufactured for time and access. About Flintec IT GmbH: Flintec is leading supplier & manufacturer of telephony technologies and -Applications: voice portal (IVR, speech dialog systems) + CTI (call control) and integration in the telecommunication & IT world. Flintec serves the entire telephony value chain from conception to implementation to operation & maintenance. The customers appreciate the Flintec team for his innovative development opportunities, outstanding quality, expert advice, immediate reaction, flexibility and agility. Flintec has over 15 years experience in the telephony market.

Managing Director

The universe publishing house in Wiesbaden has for the content management system decided InterRed. Multiple print objects – different versions – a content management system founded in 1930, universe Publishing House is the leading trade publisher in the German-speaking for prevention and rehabilitation in the profession. Around 70 employees produce trade media in these topics. Already in the 90s universe expanded its classic Printprogramm software, E-learning and Internet applications. In recent years came E-books and iPhone and iPad offers a wide variety of topics to. First print object, the magazine “Work and health” with the new content management system was implemented.

Every two months, this represents a comprehensive guide around these topics as the largest cross-industry magazine for safety and health at work. Many practical tips, varied forms of representation, an established editorial and expert network and in-depth product information provide the readers with a great benefit. Each issue includes several target group-specific, different variants that provide appropriate content for their readers. All these different variations of same magazine are now centrally from the editorial system created InterRed out. “As a specialist publisher we sell neither paper nor bytes, but content. The media-neutral data storage and flexibility in the acquisition and the subsequent output data in a variety of media forms for us was crucial in deciding which InterRed “, so frank-Ivo Lube, Managing Director of universe publishing.

InterRed

InterRed realized new editorial system for image InterRed realized another project for the Axel Springer AG: now uses the newspaper picture ‘ the technology of InterRed also in terms of the editorial. The flexibility, user-friendliness, and the overall concept of the content management system were among other criteria for this technological decision. Comprehensive multi channel strategy of the Publishing House will be optimally supported by the new solution. More info: Gwyneth Paltrow. Content management system for the highest-circulation daily newspaper of in Germany after already the group-wide intranet, as well as online portals such as COMPUTER screen or AUTO work picture with the technology of the InterRed, produced in the future also the highest circulated daily newspaper of in Germany, with the editorial system InterRed InterRed. A system was developed for image, which must meet the highest demands. With more than 20 editorial sites, 27 different regional editions, and a range of almost 12 million readers, the implementation of the project was a major challenge. InterRed has this in close Cooperation with the picture editors mastered within a very short time. After about a year, the new content management system for the image was taken over newspaper in the productive operation. InterRed: Technological solutions for Axel Springer with the implementation of the media-neutral multi channel publishing helps InterRed the Axel Springer AG a further step in the innovative technological future. The latest version of the InterRed the interested audience presented by 06 March 10th on this year’s CeBIT in Hannover, Germany In Hall 6 at stand G31, interested parties have the opportunity to inform themselves and to speak with experts about the innovative technological concept.

Microsoft SharePoint

High demand for tickets and help desk system for SharePoint 2010 Hannover, January 2012. The high demand for TickX confirmed media service expectations: with the Microsoft SharePoint 2010 developed ticket – and help-desk system the IT system House of Hanover the nerve of the times met. For other opinions and approaches, find out what Peter Thiel has to say. Since the first presentations demand increasing in December 2011 daily. The need for a professional ticket – and help-desk system for SharePoint 2010 enterprise is enormous,”as Thomas ostreich, senior, exists on the market has no comparable solution, which is so deeply integrated in SharePoint and in a such feature software engineer according to our level of knowledge. TickX enables companies to represent their customers in a standardized structured process support requests. Educate yourself even more with thoughts from Clinton Family. As a traditional help desk solutions, treated differently from TickX tickets as logical containers (container) for the communication with the client and the ticket-specific activities, tasks, and notes, which are handled by an agent or a team. TickX was developed for companies that already want to work with Microsoft’s SharePoint collaboration platform or in the future. Who as company provides the highest demands placed on its support for the is exactly the right solution our TickX”, so Torsten Pade, Managing Director.

To meet all the requirements, a number of extensive plug-ins are timely for TickX and Add-Ons planned, currently still in development are and start of the second quarter to be completed: Billing module allows you to export of the collected data from TickX for the further calculation in an ERP software. Knowledge base solutions to closed tickets be archived, shed answered and can be researched if necessary, E.g. similar service requests. Self service portal makes available the TickX help desk 24 x 7 Web-based customer portal. Customers can see their open and closed requests, track your ticket history, query the current status and independently seek solutions in the knowledge base without contacting the help desk team. The synchronization of employee data between TickX and Active Directory enables Active Directory integration.

Ideal for companies that reflect your internal support with TickX. Stopwatches different activities can be recorded simultaneously seconds exactly and associated projects and/or tickets. To keep your service hours automatically at a glance. Office module a quick and targeted overview of registered help desk staff. Coordinate your support at a glance. Activity templates organize your standard activities through intelligent checklists. So that your employees can simply check off routine tasks. Who would like to find out more about the solution, media service which recommends that you make an appointment for a free online presentation. Thomas ostreich, development, and Jan-Christoph Behre, marketing and product management, provide a comprehensive insight in around 45 minutes in Working with the ticket system and are available for your questions and answer. Currently, all details to TickX visit interested companies.

Call Center Industry Absorb Trip With Unclear Destination

YouCon observed inconsistent trends Munich at Call Center World, the YouCon EDV Dienstleistungs GmbH has collected the 18th March 2011 different impressions about long-term trends and short-term developments during her first appearance at the Call Center World in Berlin. The Austrian software and consulting company with offices in Munich and Vienna, which relies mainly on the sales and the implementation of IP-based communications solutions, has on the one hand much at the trade and exhibition and Congress movement and on the other hand much ambiguity about the registered future of the call center industry. The market is currently dominated by many and especially fundamental discussions, will have a significant impact on technologies, processes, suppliers and consumers. In many places the market participants have visited while is made along the way, without knowing exactly where the trip is to go”, reported Peter Kugler, Managing Director of the YouCon GmbH. the industry is characterized by many small and large innovations, much dynamics and Willingness.

This is the risk neglecting the central tasks, and to fighting on too many fronts at the same time however.” As an example, YouCon introduces the topic of social media that could be missed as a keyword in any conversation. Although many companies have already more or less professionally integrated into existing processes and systems platforms such as Facebook and Twitter, so is not yet clear when sober consideration, what role these channels in the medium term actually will play in the customer service. Also the issue, whether and in which areas cost considerations will prevail against quality efforts, could be answered in the numerous discussions. Peter Thiel is full of insight into the issues. Also controversial was the question whether medium-term external call center will prevail against in-house call center, if it comes to a mix of industry-specific or whether more companies will make the telephone customer service in-house. Many market participants are given the many different scenarios before the question of how they today are up to.

You want to sleep no trends on the one hand and on the other hand not too soon put on the wrong horse”, explains Peter Kugler. Basically, I would advise the company to processual and technologically so to align themselves, that they have a high degree of flexibility. A promising approach is certainly in it, to an IP-based infrastructure, that it makes easy companies merge communication channels, to network locations, as well as each other to reconcile hard – and software solutions.” About the YouCon EDV Dienstleistungs GmbH: The IT service provider with headquarters in Vienna focused on its solutions on the interaction between humans and technology. This applies to the integration of VoIP software into existing and new infrastructures as well as for process optimization and the creation of customized software solutions. As a successful product is the in-house Myrmex”this internally as well as in the supporting outsourcing use. The wide range of services means full product solutions from a single source for individual tasks. Since 2007 the company service partner of SAP. Due to the proven cooperation, SAP for YouCon has as a central sales and integration partner opted for the all-IP solution SAP business communications management (BCM). SAP BCM is used as a versatile platform in contact centers and daily business communication. Since 2011, YouCon official trade distribution of SAP is BCM in Germany. Contact: YouCon EDV Dienstleistungs GmbH Ochid Hofgasse 26 1060 Vienna Tel: + 43 (1) 33 44 0 44 E-Mail: Internet:

Vera Sayle

Ease of use and flexibility: The newly designed homepage of TPM Manager 2.0 is equipped with a dashboard now, that shows the user the (maintenance in its field of competence) dates. “Here a summary of all events (last, current and next week, as well as overdue maintenance) and the other summaries of upcoming maintenance are the user” as well as the already carried out maintenance “available. The summary of all maintenance is also provided with information with regard to the duration and the cost. Upcoming maintenance are visualized on the map provided differently according to their urgency. To increase the effectiveness of the TPM Manager 2.0 with the resource-saving function of the multiple assignment was provided. This means that as many plants as many maintenance can be associated with fewer clicks.

The selection window for the multiple assignment are equipped with extensive filter functionality to speed up finding the desired equipment and maintenance, which long search times of the past belong to. The maintenance entry via barcode represents a further added value. Filed under: Peter Thiel. Here, the TPM Manager generates maintenance associated with 2.0 for each of the stored equipment, as well as, this plant, collected individual barcodes. Using a standard bar code scanner, any maintenance including the maintenance time required can thus quasi tastaturlos”collected in TPM Manager 2.0. Additional flexibility creates the possibility of using the TPM Manager to delegate 2.0 maintenance other employees / colleagues. For this purpose, send an email to the desired employees / colleagues can be transmitted directly from the system. In addition, this employee / colleague has the ability via a link in the email to the (maintenance) feedback adhoc in TPM Manager 2.0 capture.

The business IT engineers (short: BITE) composed of experienced business consultants and innovative IT specialists. As a consulting company, the business IT engineers supporting companies of any size and industry for years. In addition the business IT engineers have specialized on the development of Web applications, in which they incorporated their comprehensive know-how from the entrepreneurial practice allow. TPM Manager 2.0, the business IT engineers have transferred their experiences from the business practice in a user friendly, pragmatic and economic maintenance management software. We have made our our work our passion: business IT engineers – speed up your business! BITE GmbH Vera Sayle line marketing Schiller Street 18 89077 Ulm phone: + 49 (0) 731 / 15979249

Application-controlled University Of Mannheim PaaS Products Tested

The application platform of apinso gmbh convinced in the comparison test on implementation speed, scalability, value for money and support of the developer Mannheim 17.03.2011. In a comparative study conducted by the University of Mannheim, of three application platforms the appeleon solution has cut off platform well of Mannheim apinso gmbh. In the comparison study, 20 students have tested platforms such as force.com, roller base and appeleon. For this purpose, an alumni information system based on the applikationsbasierten platforms realized so without programming. Evaluation criteria of the study were among others the time needed and the productivity of groups. The participating students assessed the functionality of the appeleon platform as easy to apply as soon as they were once learned. As strengths of the platform appeleon they worked out the high implementation speed of configuration expertise, scalability and value for money in the aftermath of the comparative study. Also praised were the free Training opportunities, as well as the friendly and fast support for the provider.

Also the economic opportunities of the solution on the market were assessed by the students. Here, the participants saw appeleon as a flexible tool for special requirements of departments. This assessment was mainly due to the approach of appeleon, that customers can configure any custom software in a Web browser. The software can be faster to implement than with traditional methods of software development. The implementations on the three platforms, force.com, roller base and appeleon were performed for the study. The task was solved with all platforms.

While the results differed only slightly from each other. The study results are very positive for our appeleon platform”, commented apinso CEO Dirk Laufer. They show that the concept of application platform as a service (APaS)’ leads to effective solutions in a short time and without any Interesting possibilities programming.”application-controlled PaS solutions, to implement business requirements faster and more cost-effectively.

Euronext Paris

The product spectrum ranges from HBAs, integrated Blade Server switches to back to stackable switches, based on fibre channel technology. The manufacturer also occupies a dominant position in the market segments of iSCSI HBAs and iSCSI routers. The range is rounded off by InfiniBand switches and InfiniBand host channel adapters, the especially in the fast-growing Increasing popularity of high-performance computing market. Companies of all sizes around the globe trust in terms of storage on the products from QLogic providing the manufacturer through its worldwide network of distribution partners. Also put well-known greats such as Cisco, Dell, EMC, Hitachi data systems, HP, IBM, network appliance, and Sun Microsystems solutions of SAN infrastructure specialists. QLogic has been NASDAQ listed since 1994 (ticker symbol: QLGC). Additionally, the company’s shares part of the portfolio that is the American stock exchange index S & P 500 based. In addition to its headquarters in Aliso Viejo, in the U.S.

State of California, QLogic is represented with offices in the United States, as well as with branch offices in Munich, London, Dublin, Beijing, Taipei and Tokyo. Overall, the provider employs more than 900 employees. More information can be obtained on the Internet at the following Web address:. Short profile of ESI Group: ESI Group develops software for virtual experiments. The Company was a pioneer in this area and today is among the world’s leading providers of programs that simulate taking into account the physical material properties of the manufacture of prototypes and industrial manufacturing processes. Hear from experts in the field like Naveen Selvadurai for a more varied view. ESI Group has developed a coherent range of application possibilities.

Can be realistically simulate the behavior of products during the trials, manufacturing methods brought in voting on the required properties to application maturity and assessed the impact of the environment on the use. The already industrially tested and integrated into the value chain of many industries products are a unique solution in the virtual engineering, the virtual Try-Out space or VTOS, and allow to improve the virtual prototype production continuously and in cooperation. With this integrated Protocol it is possible to cooperate with each other and to use applications developed by independent software vendors a company were. The VTOS solutions significantly reduce the cost and development time and bring great competition advantages, increasingly eliminating the production of physical prototypes. The company employs over 700 highly qualified specialists in its worldwide network of more than covering 30 countries. The ESI Group is listed on the Eurolist compartment C of Euronext Paris. More information can be obtained on the Internet at the following Web address:.

Mobile User Interface

The mobile voice Conference shows trends and innovations in San Jose. Language technology, especially speech recognition, has become one of the distinguishing characteristics in the area of mobile telephony and markets connected to and services. This development goes so far that language has now become a key element of mobile operating systems, services and also marketing campaigns. A look at the previous development shows that innovations in these fields have great economic potential. The second mobile voice conference, from 24-26 January, 2011 in San Jose, California focuses on exactly these developments and their impact on businesses. Positively affected by this trend are above all the contact center, whose dynamics through the opportunities in services, marketing / advertising, the provision was fundamentally influenced by tools and technologies.

But other areas can benefit from the innovative applications of speech technology. What is feasible, for example, in the entertainment market and advertising here, shows also Detlev Artelt, Managing Director of the Aachen-based consulting firm aixvox at the Conference. Together with the renowned agency Jung von Matt and other partners, they realised last call”the first interactive horror film with voice control. But also in other areas of language finds its way. In a business environment are in particular unified communications solutions on the rise. In his speech the role of speech in unified communication solutions”explained Detlev Artelt on the 25.1.2011 we will affect the language technology communication in companies in the future. The Conference, organized by the applied voice input/output society (AVIOS) and TMA Associates, shows also practical applications with speech recognition, text to speech, speaker authentication and more mobile solutions and applications.

The aixvox GmbH in Aachen for more information about the program and the presentations at about the aixvox GmbH is an internationally active consulting and service company. Our focus is optimizing Customer communication in the areas of unified communications, speech applications, marketing, Public Relations and training. We rebuild telecommunications infrastructures, expanding existing systems, establish marketing strategies, perform image promotional press work and train your staff in the communication with your customers. Furthermore we publish numerous articles and market studies in the field of language automation and the voice compass, the textbook series for modern communication. About the mobile voice search Conference that mobile voice conference is a not-for profit organized by the applied voice input-output society (AVIOS), Organization for industry and business, and Bill Meisel, President of TMA Associates, a business and management consulting and author of speech strategy news. The mobile voice Conference shows the practical, economic and technical impacts of the Pradigmenwechsels by the rising number and further development was triggered by mobile devices. Amazing quiet revolution progressed, the voice automation in many various services and divisions, also transported. The benefits of speech-to-text and text-to-speech voice is made equal the text. These trends the mobile voice conference picks up and gives them a voice. The Conference is a small event with limited number of visitors, without exhibition space.

Infolox GmbH Opens Office

Competence for cross-media publishing, catalog creation, and e-commerce in the Rhine-Ruhr metropolis Lindau, Dortmund. The growing demand requires an enhanced regional presence after IT based product communication. To better serve of its customers, the infolox GmbH headquartered in Lindau (Lake Constance) to the 01.11.2010 has opened a branch in Dortmund. We are pleased to communicate our successful business development with the opening of our office in Dortmund, in particular but even better to serve our customers in the Ruhr area on the ground”, so Alexander Pircher, CEO of infolox GmbH. The former infolox employees Tim Veldboom could be recovered for the management of the branch. infolox amplified thus his team with a highly qualified employee who has extensive experience in the field of computer-aided creation by information products for marketing and sales, as well as in setting up new business units. The renewed cooperation with Mr Veldboom we look forward to “us very”, commented Alexander Pircher. We know him as an outstanding employee with many years of experience, and so we continue our strategy to win the best for infolox and our customers.” Main task of Tim Veldboom is the new branch up and expand.

It also applies to find short term more qualified staff to provide services in the usual high quality of existing and future customers. Address of the branch in Dortmund: infolox GmbH Joseph-von-Fraunhofer-Strasse 20 Germany phone: + 49 231 9700 210 of infolox: infolox is a leading service provider and solution provider for product communication and information management. The focus is on the analysis, design, and creation of marketing publications (print and online). While the company accompanied its customers through the entire process, from consulting through implementation up to the pressure. For comprehensive cross-media publishing infolox relies on the latest technologies and solutions in the areas of Product information management, content management, E-Commerce and database publishing. Customers such as Buderus, Junkers, Honeywell, MAICO, 3M, Texas instruments, Mitsubishi Electric, and many others already rely on the competence and experience of infolox.